The XO Experience

XO offers unparalleled support and service — with two ways to fly — providing a premium end‑to‑end travel experience.

Our people are the front line in our commitment, personally invested in delivering unparalleled advice and service, which results in end-to-end luxury travel with premium flight options, five-star flight crews, and an experience that is all about you.

1. Booking

XO has created a leading digital platform in private aviation. Anyone can use XO’s revolutionary mobile app or website anytime to check our guaranteed pricing across a range of aircraft and global routes, with the ability to book flights instantly. Dedicated Aviation Advisors are available to share more regarding the benefits of XO’s private aviation solutions — providing trusted guidance on ways to buy and ways to fly.

Booking
Pre-flight

2. Pre-Flight

XO Account Managers are available to tailor every XO travel experience to individual preferences – arranging catering, ground transportation, and concierge services – to make every trip seamless and exceptional.

3. Day Of

XO Ground Experience Representatives support all day-of travel needs on our most frequented routes – greeting you at the private jet terminal, assisting with boarding, and helping you with anything you may need before takeoff. Flyers must arrive 30 minutes prior to departure for shared flights and 15 minutes prior for charter flights.

Day of
Boarding

4. In-Flight

Most jets in the XO Dedicated Fleet, and many of the 2,100+ aircraft in the XO Alliance Fleet, include complimentary in-flight Wi-Fi – so you can work efficiently. Additionally, many of the heavy jets on our most frequented routes include a Cabin Hostess for improved service.

5. Arrival

Land at your destination in style. Need a ride? Order a black car through Concierge and we’ll pick you up right on the tarmac as soon as you land to make sure you arrive at your final destination in comfort.

Inflight
Arrival

6. Post-Flight

Beyond the jet, XO has partnered with some of the world’s finest brands to extend exclusive access to luxury travel and lifestyle benefits and invitation-only events that enrich and broaden the journey. For a full overview of XO’s Member Benefits & Exclusive Offers, please Discover XO Member Benefits.